What is Speltastur?
Speltastur is a project for the recovery of an ancestral line of native Asturian wheat.
Who is it aimed at?
Speltastur is aimed at customers committed to organic and quality products.
What services does it offer?
At Speltastur you can find agriculture, cereal processing and cleaning. Milling, baking and confectionery.
General terms and conditions
The purpose of these General Terms and Conditions of Contract is to set out the terms and conditions established by Speltastur, the company managing the Platform, which shall govern the contracting of the services offered on the website www.escanda.es (hereinafter, the "Website").
For the purposes of these General Terms and Conditions of Contract, Speltastur shall be considered the VENDOR and the client shall be considered the PURCHASER or USER.
In any case, the use of the services of the Website by its Users implies the express acceptance of the terms set out in these General Terms and Conditions of Contract.
Prior Registration Process
No prior registration is required to use this website. However, if you wish to join the Speltastur community, you can register to receive promotions, discounts and news of our products that may be of interest to you.
Once you have registered, we will send you an e-mail to your e-mail address with confirmation of your registration to the service.
Users may change their password, and in this case Speltastur will send a new e-mail, as soon as possible, to the aforementioned address confirming the validity of the change.
Users are solely responsible for the security in the use of their username and password, and must ensure that they are not used fraudulently on the Platform.
Editing the User Profile
Once confirmation of registration has been received from Users on the Platform, they may access their Account on the Website and must complete their own User Profile, entering the data required in the different fields in accordance with the steps indicated on the Website.
The completion of the data requested by Speltastur at the time of registration is mandatory, so their omission will prevent the completion of the User Profile and, therefore, the use of the Services offered by the Platform.
The Platform allows Users to edit their Profile at any time, modifying the data included therein and saving the new data entered. However, the modification of certain data must be previously validated by Speltastur.
If the data is modified during the course of a business day, the Platform shall work with the old data and shall not be effective for the business relationship until it has been validated by Speltastur.
The data entered by Users during the creation of their Profile must be truthful, accurate and up to date, in order for the purchase process to be carried out correctly. In this regard, Users must ensure that they do not enter any erroneous, false or inaccurate data, and in the event of detecting errors or inaccuracies, they must proceed to modify them immediately, either through the Profile editing tool on the Website or by notifying Speltastur through the Online service, when the modification requires prior validation by Speltastur.
The timetable for placing an order through the Platform is from Monday to Sunday, both inclusive, 24 hours a day. Notwithstanding the above, if the purchase is made on a public holiday, the product may take longer to arrive at its destination.
The PURCHASER, within the purchasing hours, may place orders for the products he/she considers appropriate. The purchase of one or more products will form the BUYER's "shopping basket", to which he/she may add and remove products during the purchase process and even at the end of it, as explained below.
The SELLER is responsible for providing its offers with the description, characteristics, details and price it deems appropriate, in order to inform the BUYER.
Once the BUYER has finished adding products to his/her shopping basket, he/she will access the summary of his/her purchase where he/she will be able to view the products he/she has selected, their characteristics, prices and must indicate a delivery address to which the logistics company will send the order, from among those added in his/her Profile.
The BUYER must click "Continue" to complete the purchase process. The Platform, through the virtual POS system, will inform him/her of the total cost of the order (including VAT), where applicable, the shipping costs and address, the date and time of delivery of the order by the logistics company and the confirmation of the operation carried out.
It may happen that the BUYER wants to purchase a number of products and when validating the purchase, ie at the time of payment, Speltastur report that there is one of the products requested that can not be validated. In these cases, Speltastur will inform the BUYER of two solutions. The first, which is to continue with the purchase without including that product, not being charged for the product not validated or the second option, cancel the order.
Orders placed by the BUYER which have been confirmed by the Platform may not be cancelled.
Pick-ups, deliveries and returns of orders
The BUYER must take into account the delivery schedule of the logistics company.
Within these hours, the order will be delivered to the BUYER at the address indicated by the latter. The order must be received by the BUYER, who must confirm to the logistics company the order received, after verification of the same by the BUYER (who shall have a reasonable amount of time to do so), by signing the corresponding delivery note.
Speltastur shall not be held responsible in any case and under any circumstances for the delivery conditions of the orders or for any possible delays.
Speltastur shall only take back an order for return if the order does NOT comply with the required labelling, packaging and transport regulations.
Speltastur recommends the BUYER to proceed carefully to the opening of the packaging containing the order received.
Returned orders shall be examined by Speltastur, who shall verify the existence of the reasons given by the PURCHASER for the return. If, after examination, it is found that:
There are reasons for the return such as shipping error or defective product:
The VENDOR must redo the order by replacing the erroneous or defective products with the products that were actually purchased by the BUYER during the purchase process on the Platform.
Labelling, packaging and transport standards
Fees, commissions and shipping costs
Shipping costs shall be paid by the BUYER to the SELLER, together with the total amount of the purchase made.
With regard to shipping costs related to the return of orders, both the return collection and subsequent shipments of the same purchase, the cost of such shipment will be passed on to the BUYER.
Payment and Billing. Virtual POS
The BUYER must have a credit or debit card to place orders on the Speltastur Platform. You may also choose to pay by bank transfer. The Platform will request the payment details that the BUYER must enter in the fields provided for this purpose.
Once the card details have been entered, the PURCHASER must click "Continue" to complete the purchase process. At this point, the virtual POS system validates the transaction.
Once validated, the virtual POS system makes the total payment of the amounts included in the order, i.e. the payment of the amount of the products purchased in the shopping basket, if applicable, the amount of the shipping costs, as well as the corresponding VAT in each case.
The PURCHASER will have at his disposal, and once the order has been completed, the electronic purchase receipt of the order placed, which will be provided by the Platform, which will contain the purchase details.
Online Help Service
Speltastur informs Users that they may consult any type of doubt or make any suggestion related to the Platform and the service provided by it, by means of the platform's contact form.
Applicable Law and Jurisdiction
These General Terms and Conditions governing this Website and all relations that may arise from it are governed by the applicable Spanish legislation.
Any dispute that may arise from accessing or using this Website shall be subject to the exclusive jurisdiction of the judges and courts of Spain.