What is Speltastur?

Speltastur is a project for the recovery of an ancestral line of native Asturian wheat.

Who is it addressed to?

Speltastur is aimed at customers who are committed to ecological and quality products.

What services do you offer?

At Speltastur you can find agriculture, cereal processing and cleaning. Milling, baking and confectionery.

General terms and conditions of contract

Object

The purpose of these General Terms and Conditions of Contract is to set out the terms and conditions established by Speltastur, the company managing the Platform, which shall govern the contracting of the services offered on the website www.escanda.es (hereinafter, the "Website").

For the purposes of these General Terms and Conditions, Speltastur shall be considered the SELLER and the customer shall be considered the PURCHASER or USER.

In any case, the use of the services of the Website by its Users implies the express acceptance of the terms set out in these General Terms and Conditions of Contract.

Pre-registration process

No prior registration is required to use this website. However, if you wish to join the Speltastur community, you can register to receive promotions, discounts and news about our products that may be of interest to you.

Once you register, we will send you an e-mail to your e-mail address with the confirmation of your registration to the service.

Users may modify their password, and in this case Speltastur will send a new e-mail, as soon as possible, to the aforementioned address confirming the validity of the modification.

Users are solely responsible for the security of their username and password and must ensure that they are not used fraudulently on the Platform.

Editing the User Profile

Once the confirmation of registration of the Users on the Platform has been received, they may access their Account on the Website and must complete their own User Profile, entering the required data in the different fields in accordance with the steps indicated on the Website.

The completion of the data requested by Speltastur at the time of registration is mandatory, so its omission will prevent the completion of the User Profile and, therefore, the use of the Services offered by the Platform.

The Platform allows Users to edit their Profile at any time, modifying the data included therein and saving the new data entered. However, the modification of certain data must be previously validated by Speltastur.

If the data is modified during the course of a business day, the Platform will work with the old data and will not be effective for the business relationship until it is validated by Speltastur.

The data entered by Users during the creation of their Profile must be truthful, accurate and up to date, in order for the purchase process to be carried out correctly. In this regard, Users must ensure that they do not enter any erroneous, false or inaccurate data, and in the event of detecting errors or inaccuracies, they must proceed to modify them immediately, either through the Website's Profile editing tool or by notifying Speltastur through the Online service, when the modification requires the prior validity of Speltastur.

Purchase process

Hours of purchase

The timetable for placing an order through the Platform is from Monday to Sunday, inclusive, 24 hours a day. Notwithstanding the foregoing, if the purchase is made on a public holiday, the product may take longer to arrive at its destination.

Ordering

The BUYER, within the purchasing hours, may order as many products as he/she deems appropriate. The purchase of one or more products makes up the BUYER's "shopping basket", to which he/she can add and remove products during the purchasing process and even at the end of it, as explained below.

The SELLER is responsible for providing its offers with the description, characteristics, details and price it deems appropriate, in order to inform the BUYER.

Once the BUYER has finished adding products to his/her shopping basket, he/she will access the summary of his/her purchase where he/she will be able to view the products he/she has selected, their characteristics, prices and must indicate a delivery address to which the logistics company will send the order, from among those added in his/her Profile.

Once the delivery address has been indicated, the PURCHASER must enter the required payment details, also ticking the box relating to the acceptance of Speltastur's privacy policy provided for this purpose. Failure to tick this box will prevent the purchase process from being completed successfully.

The BUYER must click "Continue" to complete the purchase process. The Platform, by means of the virtual POS system, will inform him/her of the total cost of the order (including VAT), where applicable, the shipping costs and address, the date and time of delivery of the order by the logistics company and confirmation of the operation carried out.

It may happen that the BUYER wants to purchase a series of products and at the time of validating the purchase, i.e. at the time of payment, Speltastur reports that one of the products ordered cannot be validated. In these cases, Speltastur will inform the BUYER of two solutions. The first, which is to continue with the purchase without including that product, not being charged for the product not validated or the second option, cancel the order.

Orders placed by the BUYER and confirmed by the Platform may not be cancelled.

Pick-ups, deliveries and returns of orders

Deliveries

The BUYER shall take into account the logistics company's delivery schedule.

Within these hours, the order will be delivered to the BUYER at the address indicated by the latter. The order must be received by the BUYER, who must confirm to the logistics company the order received, after verification of the same by the BUYER (who will have a reasonable amount of time to do so), by signing the corresponding delivery note.

Speltastur shall not be liable in any case and under any circumstances for the delivery conditions of the orders or their possible delays.

Returns

Speltastur will only take back an order for return if the order does NOT comply with the required labelling, packaging and transport standards.

Speltastur recommends the BUYER to proceed carefully to the opening of the packaging containing the order received.

Returned orders shall be checked by Speltastur, who shall verify the existence of the reasons given by the PURCHASER for the return. If, after examination, it is found that:

There are grounds for return, such as shipping error or defective product:

The SELLER shall redo the order by replacing the erroneous or defective products with the products that were actually purchased by the BUYER during the purchase process on the Platform.

Labelling, packaging and transport standards

Fees, commissions and shipping costs

Shipping costs

Shipping costs shall be paid by the BUYER to the SELLER, together with the total amount of the purchase made.

With regard to the shipping costs associated with the return of orders, both the return collection and subsequent shipments of the same purchase, the cost of such shipment will be passed on to the PURCHASER.

Payment and Invoicing. Virtual POS

Payment

The BUYER must have a credit or debit card in order to place orders on the Speltastur Platform. Similarly, he/she may choose to pay by bank transfer. The Platform will request the payment details that the BUYER must enter in the fields provided for this purpose.

Once the card details have been entered, the PURCHASER must click "Continue" to complete the purchase process. At this point, the virtual POS system will validate the transaction.

Once validated, the virtual POS system makes the total collection of the amounts included in the order, i.e. the collection of the amount of the products purchased in the shopping basket, if applicable, the amount of the shipping costs, as well as the corresponding VAT in each case.

Invoicing

The PURCHASER will have at his disposal, once the order has been completed, the electronic purchase receipt of the order placed, which will be provided by the Platform, which will contain the purchase details.

Privacy

Users may consult Speltastur's Privacy Policy at the following link https://www.escanda.es/gb/content/18-privacy-policy. This Privacy Policy is applicable to the www.escanda.es website.

Online Help Service

Speltastur informs Users that they may consult any type of doubt or make any suggestion related to the Platform and the service provided by it, by means of the platform's contact form.

Applicable Law and Jurisdiction

These General Terms and Conditions governing this Website and all relations that may arise from it are governed by the applicable Spanish legislation.

Any dispute that may arise from access to or use of this Website shall be subject to the exclusive jurisdiction of the judges and courts of Spain.